Kelly Clarkson Claims 'Pretty Woman' Treatment at NYC Toy Store

Kelly Clarkson claimed she was treated disrespectfully at a Brooklyn toy store, Art of Play, after inquiring about a $15,000 item. In an X post, she described being looked at as if she couldn't afford the item and being told she could find something comparable.

The store responded on Instagram, stating the item she inquired about was a bird automaton permanently attached to the wall and not for sale. It acknowledged her feelings but emphasized its commitment to welcoming all customers equally.

Clarkson countered the store's account on social media, sharing a photo of the item's price tag and alleging the staff member spoke to her in a condescending tone. She claimed the store later lied about the item's availability and offered a less expensive alternative she did not accept.

Art of Play issued another statement, clarifying that the automaton's creator owned a nearly identical bird for sale at $15,000 and offered to show her a different, cheaper option. The store said it had contacted Clarkson directly to resolve the issue.

The dispute led to a surge in online reviews, with some users attacking the store and others defending it. Google and Yelp reviews shifted dramatically, with recent negative comments disappearing and positive ones appearing, though the authenticity of these reviews could not be verified.

Public relations experts warned that the situation could harm the store's reputation and advised against public disputes, suggesting direct communication would have been more effective. Both parties did not immediately respond to Business Insider's requests for comment.