Apple CEO Discusses iPhone Duo Supply and Display Issues
Apple CEO John Ternus comments on iPhone Duo supply constraints and returned units with display problems.
The Brief
- Apple CEO John Ternus says iPhone Duo supply constraints persist and demand balance is uncertain.
- iPhone Duo sales not included in Q4 earnings due to launch date in October.
- A small number of iPhone Duo units have been returned due to display issues.
Apple reported record Q4 earnings, which beat Wall Street expectations overall, but did not include sales for the iPhone Duo. The device was not available for purchase during the July-September period.
In an interview with Reuters, John Ternus, Apple’s CEO, discussed ongoing supply constraints for the iPhone Duo. He stated that the company is working to increase production but cannot predict when supply and demand will balance.
Shipping estimates for the iPhone Duo remain set for late January, unchanged since pre-orders sold out on October 16. Ternus noted that the ramp-up is progressing, but availability is still limited.
Ternus confirmed that a small percentage of iPhone Duo units have been returned due to display issues. He stated that Apple is replacing affected devices with new models.
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